Recent Board Rule Changes
Posted by CE Broker in Uncategorized on June 10, 2013
Are you up-to-date with the news in the compliance world? The Florida Board of Nursing and the Florida Board of Respiratory Care have recently changed their rules to require hours on the topic of laws and rules that govern the practices of those professions. We’ve included links to their websites for your convenience:
Florida Board of Respiratory Care
What else could change between now and 2015? You may feel that you were on top of things for the most recent license renewal, but are you able to fit the tracking of regulatory changes into your already busy schedule?
You don’t have to! Professional subscribers to CE Broker will enjoy the benefits of a consistently updated transcript that displays how close you are to fulfilling each requirement. We’ll let you know of any changes as soon as your board implements them!
For more information, visit:
https://www.cebroker.com/public/pb_healthcare_professionals.aspx?state=1
Invite a Friend and Save!
Posted by CE Broker in Florida Department of Health, Healthcare Professionals on March 5, 2013
We launched a new feature to help you spread the word about our great service. You can now invite friends to try CE Broker by emailing, posting to Facebook, or tweeting a customizable message about the Professional Account. And here’s the good news: After you share three times, we will give you a promo code so you can save 10% off of your future subscriptions. We may adjust or increase the reward for sharing in the future (enter your name in drawings, etc.) so stay tuned!
Just log into your account and click “Invite a Friend.” Thank you from everyone at CE Broker for your continued support!
CE Broker & The Ohio Board of Speech-Language Pathology and Audiology
Posted by CE Broker in Uncategorized on February 7, 2013
CE Broker, the official continuing education (CE) tracking system for the FL Department of Health, has added an additional State Board to its growing list of partners.
The Ohio Board of Speech-Language [SL] Pathology and Audiology has chosen CE Broker as its official continuing education tracking system. Launched on February 1st, 2013, CE Broker now tracks all continuing education activities for Speech-Language Pathologists and Audiologists in Ohio. The Board will then review licensee records in CE Broker to confirm compliance with its continuing education rules.
Ohio S.L. Pathologists and Audiologists can also use CE Broker to monitor their continuing education requirements and demonstrate CE compliance prior to renewing their professional licenses. CE Broker already serves 1,000,000 licensed healthcare professionals in Florida, nurses in the District of Columbia, psychologists in Wyoming, and now S.L. Pathologists and Audiologists in Ohio. The company provides its services at no-cost to State regulating agencies and funds itself with optional subscription services to the individual licensees and to healthcare employers.
“We believe compliance should be easy. This means simplifying the impact of regulation with innovative web-based technologies” says CEO, Brian Solano of CE Broker, “Our model has been successful in Florida and I am confident that it will work for Ohio as well.” CE Broker is currently looking for more state regulating agencies and national Boards who are interested in electronic tracking of continuing education activities. Visit CEBroker.com to learn more.
Updated Benefit: Digital Storage!
Posted by CE Broker in 7 Day Trial, Healthcare Professionals on February 5, 2013
New and improved update to our Course History. You can now attach any and all certificates to the courses listed in your History – no questions asked. Prior, only courses you self-reported would have an attached document, but now you can attach documents to courses posted by educational providers. Never worry about losing a certificate again.
How it works:
Go to your Course History (CEBroker.com) and locate the icons in the right column. The Paper Clip image indicates where you are able to attach a certificate for digital storage.
(The icon with the red “X” indicates a course that has been self-reported – by you – but we have not received the documentation yet. If you faxed it, it could take up to 24 hours for us to receive it.)
Click on the paper clip and you’ll be able to attach your certificate. This is especially useful if you have a national certification in addition to your Florida license. We hope you like it.
(And sorry Basic Account users – this is only available to Professional and Concierge Accounts at this time. Might I suggest the Free Trial?)
New Professional Account Dashboard
Posted by CE Broker in Healthcare Professionals on December 14, 2012
On Monday we rolled out a new layout to the CE Broker Professional Account dashboard. We believe continuing education should be a straight forward step-by-step process so we redesigned the dashboard to reflect that vision. View your CE Compliance Transcript. Report Hours. Find additional courses. Rest assured you are 100% compliant and keep an eye on your account with our iPhone app. Login at CEBroker.com and take a look!
Seeking Help Desk Support in Jacksonville, FL
Posted by CE Broker in Uncategorized on November 1, 2012
Job Title: Helpdesk Representative
Position Description: CE Broker is the official continuing education tracking system for the Florida Department of Health. We are seeking a proven, highly engaged customer service professional to join our team. As a Helpdesk Representative, you will be our users first point of contact via phone, email, and live chat support channels. An ideal candidate must be a self motivated individual with excellent verbal and written communication skills. 2 years experience in customer service is required.
Primary Responsibilities
• Provide ongoing excellent service to our clients
• Answer phone calls, email queries, and live chat questions
• Solve customer problems
• Convert sales opportunities into subscriptions
• Manage quality control of the system
• Contribute to the development of our support center database
Knowledge
• Strong understanding of the healthcare profession and industry
• Fluent with all Microsoft Office products including Word, Excel, and Outlook
• Internet Savy
Skills
• Strong client–service orientation
• Creative thinking and analytical problem solving
• Strong interpersonal and communication skills
• Outstanding written and verbal communication skills
Abilities
• Ability to work well with limited supervision
• Ability to multitask and serve customers through multiple platforms at once
• Professional Appearance, Positive Attitude and Excellent communication skills
Educational Requirements
• Associates Degree Required
• Bachelors Degree prefered
Please send resume and cover letter to Careers@CEBroker.com
The Florida Medical Association and CE Broker Collaborate on New CE Service
Posted by CE Broker in Florida Department of Health, Healthcare Professionals, Uncategorized on October 23, 2012
CE Broker, the official continuing education (CE) tracking system for the Florida Department of Health (DOH), has provided online CE/CME management tools to medical doctors and other healthcare professionals since 2004 and is now launching a new service in collaboration with the Florida Medical Association.
CE Broker manages the database of CE records for the Florida Department of Health. To determine compliance with continuing education renewal requirements, the FL DOH, Division of Medical Quality Assurance, reviews the records in CE Broker. Licensed healthcare professions in Florida should have all of their CE in CE Broker before renewing their licenses.
Physicians and other licensed professionals may be required to complete over 40 hours of continuing medical education every two years and many go above and beyond that requirement. Manually reporting those hours can be time consuming so CE Broker and the FMA are teaming up to take this burden off of doctors’ shoulders.
The new Concierge Service will take over the process of managing, tracking, and reporting CE for Florida’s doctors who would normally have to handle all of it themselves. Physicians will be able send their certificates to CE Broker’s trained staff who then take it from there.
“Florida physicians have been asking us to simplify the process of reporting and managing their CME,” says COO, Brian Solano. “We have listened and created the new Concierge Account specifically to meet the needs of busy physicians.”
It is now more important than ever before. Beginning in 2013, the Florida Department of Health will verify each practitioner’s continuing education records in CE Broker at the time of renewal. Doctors will be prompted to report CME hours if their continuing education records are incomplete.
“CE Broker’s services are all voluntary and nobody will ever be forced to subscribe,” says Solano, “but we believe many will see the value in the new Concierge Service.”
At $90 per year, FMA members are receiving an exclusive discount. Read more at the FMA page, floridamedical.org.
The Concierge Service is available to all who are interested. Learn more HERE.
What Do We Do? A Lot.
Posted by CE Broker in District of Columbia Board of Nursing, Educational Providers, Florida Department of Health, Healthcare Employers, Healthcare Professionals on October 3, 2012
A quick infographic to explain CE Broker and all the stakeholders we serve. Find out more at CEBroker.com.
CE Broker’s New Service Model
Posted by CE Broker in Florida Department of Health, Healthcare Professionals on September 4, 2012
On September 3rd, 2012, we rolled out a new service model for healthcare professionals in Florida. Everything you have loved about CE Broker, now better and easier to understand. The first significant change in 8 years, we are excited to share our simplified subscription model with you.
How It Used to Work:
Standard subscriptions to CE Broker used to cost $35 per license cycle. Service lasted until the end of each user’s license cycle. Whether you subscribed at the beginning or end of your cycle, your subscription would end on the same date. 80% of all CEB users subscribe in the last 2 – 3 months directly preceding the license expiration date. Therefore, the $35 was only buying 2 – 3 months of CE Broker’s online continuing education tools.
The Change:
Subscriptions to CE Broker Professional Accounts will now cost $29 per year. Every FL healthcare professional that subscribes to CE Broker is guaranteed to receive one full year of access. This new model is both fairer and simpler.
“We believe this change will make our service more user-friendly and easier to understand,” says COO Brian Solano. “Most of our users will get more value for less.”
We released a new homepage and a new launch page to explain the change.
Three Different Levels of Service:
Basic Account: This account is FREE and allows you to access a basic course history, which lists all courses reported by you and approved educational providers. You can also report additional CE at no charge.
Professional Account: We recommend this level of service. It includes everything from the Basic Account plus some vital tools that will clarify your CE requirements and make tracking a whole lot easier. If you enjoyed the $35 subscription service to CE Broker before, then this one is for you. $29 per year.
Concierge Account: We designed this service at the request of many physicians across Florida. A number of licensees take CE entirely outside of Florida and must then report all of those hours themselves. Our team of CE experts has been repeatedly asked to manually report continuing education so we created the Concierge Service to help those who want it. $99 per year.
View the new launch page HERE.
CEB New Pricing Page
A Word on CE Broker Email Campaigns
Posted by CE Broker in Healthcare Professionals on August 30, 2012
I received a complaint from a registered nurse this morning about CE Broker email communications. She said the Opt Out feature was not working and was upset that she had received email messages after unsubscribing.
If the Opt Out page on our email campaigns did not work, then please know that it was a technical error, not a marketing ploy, and I apologize for any inconvenience caused by our emails.
CE Broker was designed to help FL’s healthcare professionals and many do not understand what we do so we regularly send email communications to Florida licensees. There is a lot to learn about continuing education and we aim for a healthy blend of informational and promotional material in our marketing campaigns.
Some emails announce new free services like the CE Broker Course Search, iPhone app, or free accounts. Some emails aim to inform and educate. Others describe our paid services. We also send email reminders to our users, notifying them of upcoming expiration dates and newly reported courses to their records. All of these messages include the Opt Out feature and if it is not working for you, please call us at 1-877-434-6323 and let us know.
How to opt out?
At the bottom of each email is a link to unsubscribe:
Again, I apologize to the anonymous nurse and know that we are looking into this issue to make sure the Opt Out link works properly in the future.
Sincerely,
Evan Kell
Brand Manager
CE Broker
