The New Provider Suite

The new Provider Suite:

Educational Providers, we have great news for you! We’ve updated our provider accounts, and we’ll introduce you to it right here and now. We are currently in BETA phase with only a few providers using the system, but we plan to have every provider using the new system in the future! We know change can be scary sometimes, so we want to make sure you know what to expect when the time comes.

The Dashboard:2015-11-24_13-42-13

This is the screen you will see when you first log in, and it’s going to be your home base where you will access many familiar features, as well as some new ones! On the left hand side of the screen, you will see a menu with the following tabs: Dashboard (your current screen), Courses, Boards, Communications, and Users (this last tab will only display if you are an Admin. user on the account).

On the Dashboard, you’ll see some key metrics to help you understand your activity at a glance. At the top-middle, there are three boxes: one that corresponds to your average reporting time, a second that displays your total number of active courses, and a third that indicates the number of Board approvals you hold.  Additionally, you will see a snapshot of your average rating on the right-hand side, calculated based on reviews from licensees who have completed your courses.  The graph in the middle will display the number of course completion reports you’ve made on a monthly basis for the last year, while your year to date total will display numerically below the chart. In addition, you will see the number of reports you have made in the current and immediately preceding months.

The Courses Tab:



When you click on the Courses tab from your menu on the left, you will be brought to a master list of all your courses, including “In Progress“, “Pending“, and “Active” courses. Here, you can filter by course type, course status, location, and/or instructor using the “Filters” button at the top right of your course list.  Please note, there is also a search bar at the top that may be helpful; you may use this to search by course name or course tracking number, and you can even search by license number!  Searching by license number will allow you to see all the courses you have reported for a particular licensee at one time, on one list.

To the left of your course list, there is a sub-list of options. You can add a new course, upload roster entries using excel or text files, view rejections, and review a history of your uploads which will include a date and time stamp, as well as a link to the license numbers you included in each posting. You will also have the opportunity to review, modify, and remove any pending uploads, so tracking the upload process for accuracy will be easier than ever!

You may notice you have some new course status indicators, and these tags will show up under each course title on your course list. We have color-coded them to make them easy to identify. The green “Active” tab indicates that all hours on the course have an approved status, while the grey “Active” tab means that at least one Board has approved hours, while at least one other Board request for hours is pending, withdrawn, or expired. The blue “Pending” tab indicates that all applications for approved hours are awaiting Board decisions, and the yellow “In Progress” tab indicates that the course application was saved mid-process as a draft. These “In Progress” applications can be resumed or deleted at any time for your convenience (buttons for either resuming or deleting will be to the right of these “In Progress” courses).

You will see two buttons to the right of each active course as well: “View Summary” and “Manage Roster.” The course summary (pictured below) will show you basic course details, offering information, application attachments, approved hour information, instructor details (as applicable), and any answers you provided to Board questions during your application process. Click “Edit” next to Basic Information to modify your course description, the registration website, or advertising settings.


With the old provider account, the steps to get from adding a course to posting a roster were more complex, and you are certainly accustomed to first creating a course, then establishing a publishing in order to advertise, and then finally adding roster entries. One of the most exciting changes in the new Provider Suite is that publishings are a thing of the past! Instead, you will now have offerings, which allow you to tell our system and the public, via our course search, what dates you will offer your live activities and where. However, that is all the offering is used for—it is no longer necessary in order to post a roster. Click “Edit” next to Offerings to add a new offering or to modify your existing ones, including changing the dates, locations, and prices of each.



To understand more about how that process works, you should go back to your full course list. Each course now has its own single “course roster,” which contains all entries for that course, much like you are used to for anytime/home study courses now.  Click on the “Manage Roster” button to see that master list. You can filter your roster by date range if you would like to see a specific time frame, by state in which the attendees are licensed, by status of the roster entry (Ready to Post, Posted, Rejected), by the location associated with certain attendees, or you can use the search bar to look for a particular licensee by name or license number. Additionally, you can export the roster to an Excel spreadsheet, using the Export button at the top right of the screen.  Click here to read more about how to report manually by license number, or click here for information on the new Excel/Text file upload process in Provider Suite.




Boards Tab:

Provider Suite Boards

From here, you will see a master list of all possible boards. You can sort the list to view only active boards, boards you have not applied for, in progress applications, etc. This section is color-coded so you can see at a glance what status your board application holds. The green “Active”  means that you are approved for that board. The blue “Pending”  tab indicates that you have submitted your application and are awaiting approval. The yellow “In Progress” tab means that you have not yet submitted your application and you need to complete it in order for the board to review. On the left hand side of the screen, you can sort for boards by “status” or by “state.”

Communications Tab:

Provider Suite Communications

The Communications tab is for communication from the board regarding pending applications. All other things that you were used to seeing in your message inbox will appear under the bell icon at the top right hand of the screen, which will lead you to your Notifications page (see below).



Users Tab:



There are two types of users in the new Provider Suite: “Normal” and “Admin.” “Normal” users can perform all functions except for managing users and changing provider-wide settings, while “Admin” users can do everything! Adding a new user has also been simplified– an email will be sent to the individual you wish to add, inviting them to create their own profile.  Once complete, they can begin to access the provider account immediately. You can learn more about how to add, remove, and modify users by clicking here.

Of course, if you have any questions about any of these changes or how to use the new site, there are many resources for you to utilize. At the bottom left of the screen, there is an option to view the FAQs we’ve made for the new Provider Suite. And you can reach out to our CE Experts anytime M-F 8am-8pm (EST) at 877-434-6323.

We’re really excited about this upgrade, and we hope that it enhances your experience with CE Broker!



Florida Board of Orthotists & Prosthetists Requirements Explained

New InfographicFlorida Board of Orthotists & Prosthetist


With the first mandatory license renewal right around the corner, you want to be sure that you are on the right track. You don’t want any surprises when you renew your license! It’s especially important that you understand the live hours requirement. Keep reading to learn more.

We want to go over all of your requirements so you know what is expected of you each biennium. Below is a chart of your CE requirements (first time license renewals may differ):


Orthotists, Prosthetists & Pedorthists CE Requirements:

O&P Chart

Orthotic Fitter CE Requirements:

Orthotic Fitter Chart

Orthotic Fitter Assistant CE Requirements:

Orthotic Fitter Assistant Chart

What if this is my first renewal?

If this is your first license renewal you are only required to complete 2 hours Medical Errors. Please do keep in mind that Medical Errors must be Board approved.

CE Broker iPhone and Android Apps- Continuing Education Simplified.

Our free CE Broker iPhone or Android app, available in the iTunes Store and in Google Play, is the best way to manage your CE from anywhere, anytime. You can create a FREE Basic Account and even upgrade to a Professional or Concierge account with your iTunes/Google Play account, if you so desire. That means no credit card is required since your account on file is automatically charged. Once you download the app you need, you can see your Course History, Report CE, use the Course Search Tool and even view your CE Compliance Transcript. Visit the iTunes or Google Play store and download your app for free today!

What if I Have Questions?

We are dedicated to helping you successfully renew your license so we have plenty of tools for you to utilize if you have any questions! We added a special Orthotic & Prosthetic FAQ section just for you in our Support pages which includes all of the most commonly asked questions from other licensees in your profession.

For your ultimate worry-free, personalized solution try our 7-Day Trial for our Professional Account. With your Professional Account you can access your CE Compliance Transcript, receive continuing education and license deadline reminders, report CE to your account and much more to simplify your renewal process.

CE at Renewal – Are You Renewal Ready?

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Since May 2015 was the beginning of mandatory renewal, when you MUST show proof of CE compliance before you can renew, it’s more important than ever that you know if you are renewal ready! “How do I know that?” you may ask. We’ll tell you. Or better yet, we’ll show you! Just watch the Department of Health’s latest “Are You Renewal Ready” video below.

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How does mandatory renewal work?

When you renew your license with the Florida Department of Health, they will instantly verify your records in CE Broker to ensure that all of your requirements have been met. If your continuing education records are up-to-date in CE Broker then you will be able to proceed through renewal with no interruptions. If credits still need to be reported when you go to renew, you will be redirected to your CE Broker account to report those. Once you’re finished you will be returned to finish your renewal. It is a seamless process, making your renewal quick and painless!

How the CE renewal process works.

What does having an account with CE Broker mean?

An account with CE Broker allows you to report your own course completions and review them in your Course History and CE Compliance Transcript. Once all your requirements are fulfilled, your CE Compliance Transcript will read “Complete.” When you are complete, you can renew your license knowing 100% that you are compliant with the Florida Department of Health. There are multiple account types, so choose the one that best fits your needs:

Basic Account– Free, no-frills way to report course completions and verify everything you have completed is entered into the system for renewal time.

Professional Account– Includes all the Basic features as well as access to your official CE Transcript, email renewal reminders and helpful tips, course alerts and digital storage for all of your completed certificates.

Concierge Account– Designed for the extra busy healthcare professional this is our full service account. You’ll be provided a personal reporting assistant who will report CME for you and provide expert service with any questions you may have along the way.



Course History for Compliance

The Course History is included for free with every type of CE Broker account (Basic, Professional and Concierge). You can use this tool to check your CE Compliance status prior to renewing your license. Use the Course History to stay on track and take the guesswork out of your CE process.

The Course History is a chronological listing of courses that have been reported to CE Broker. It includes courses posted by the educational provider and courses that may have self-reported yourself.

In the image below, you can see that your Course History will include the Course Name, Tracking #, Date Completed, who the course was submitted by, number of hours posted, the transcript name (since the Course History has the availability to track for multiple licenses) and you’ll see the Digital Storage option (available only for the Professional and Concierge Accounts).

Course History

To learn more, click through this slideshare on the Course History:

Massage Therapists – Looking for CE Providers?

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With Massage Therapy license renewal creeping up (by midnight of August 31st), you may be looking for some good educational providers to complete your CE with. We wanted to provide you with a list of some popular providers that report to CE Broker for you. (And why would you want to do that? That means less work for you!) And while these aren’t the only providers you can complete CE through, they are the ones that our CE Experts have noted as being popular among your peers.

1.    Elite (50-4007) —they have a couple package courses that are used for mandatory hours in Medical Errors, Professional Ethics, and Laws and Rules of the Board. Plus they can include some general hours in the package.

2.    Options for Wellness (50-2489)

3.    My CE National and CE Massage (50-12773)

4.    Institute for Natural Resources (50-3026)

5.    Paul Lewis (50-12931)

Note that as a Massage Therapist, you are not required to complete Florida board-approved courses. You can complete courses from nationally approved providers and it will still fulfill your requirements. Just make sure that you self-report those if they do not report to CE Broker for you!

For a more in-depth look at your CE requirements each biennium, have a look at this FAQ by clicking here.

How to report CE slideshare

It is completely free to report your CE. But keep in mind that approved educational providers are required to report completions to CE Broker within 90 days — although they normally report within an average of 14 days. This means that you will only need to self-report in certain circumstances. Either way — whether the educational provider reports for you or whether you self-report, the process will be completely free for you!

Not only is self-reporting free, but it’s also easy. Just click through the slideshare below to walk through the process:

11 Qualities Nurses Possess

Humor: One quality all nurses have to share to be able to get through the day.
Humor: One quality all nurses have to share to be able to get through the day.

Nursing is one of the oldest known professions. From important nurses in history like Florence Nightingale, Phoebe Levy Pember, Captain Sally Tompkins, Clara Barton, etc. there have been many advancements among the years that require immense amounts of adaptability from nurses. CE Broker is going to focus on highlighting some of those expected qualities that make a great nurse.

1. Empathy: Empathy can make all the difference in improving patient care and their overall experience. This can be just as easy as taking the time to really listen to what your patient has to say. Just recently Upworthy featured a story about how one creative nurse used his talent to show empathy to lonely patients. He even mentions that patient’s requested less pain medicine when shown a little extra personal care.

Upworthy video showcases one nurse's special talent.
Upworthy video showcases one nurse’s special talent.

2. Communication: As a nurse, it is extremely important to have good communication across all levels. “They have to be able to communicate with doctors, patients and coworkers in a very fast-paced environment,” says Jacksonville University School of Nursing. Communication is an all-encompassing term here. It is just as important to listen to others as it is to speak to them.

3. Emotional Stability: NursingLink weighs in on “Nursing [being] a stressful job where traumatic situations are common. The ability to accept suffering and death without letting it get personal is crucial. Some days can seem like non-stop gloom and doom.” Although they hit the nail on the head there, nursing has it’s amazing moments where a life can be saved right before your very eyes. Either way, it is important to maintain control of your emotions to perform at your very best.

4. Detail Oriented: Avoiding skipping steps and making errors can save someone else’s life and ultimately your job. Put yourself in your patient’s shoes and consider the care and attention to detail that you would expect if it were you being cared for.

5. Energy and Endurance: Shifts are long and you do not often get a break at all. Long hours of being on your feet can take a toll on your energy levels. Here are some great tips from NurseTogether on how to maintaining consistent energy levels all day while at work.

6. Thinking on your Toes: Emergency situations call for spur of the moment reactions. Be prepared for the unexpected and try keep as calm as possible in a moment of crisis. You will be much more helpful to your team if you are thinking clearly and not letting the crisis get the best of you.

7. Confidence: It is important to feel confident in your abilities and choices you make throughout your shift. No patient will feel comforted by your second guessing whether it is their arm or leg that needs amputating. (That is a bit extreme, but it supports the importance of being confident in what you are doing). has some tips on how to build your confidence in your nursing skills.

8. Friendliness: When working up to 12 hour shifts (or however long your shift may be), it becomes extremely important to get along with your staff. Camaraderie makes your shift much more enjoyable when you can spend it among happier, friendlier colleagues. On a deeper level, it can also increase the willingness of your coworkers helping you when you are in need. It’s also important to be friendly with your patients! Sometimes a nurse is the only friendly face a patient sees all day.

9. Be a Team Player: “True collaboration is a process, not an event. It must be ongoing and build overtime, eventually resulting in a work culture where joint communication and decision making between nurses and other disciplines and among nurses themselves becomes the norm,” states AMN Healthcare Education Services.

10. Delegation: You are amazing and are capable of so much, but you cannot always do things on your own. Know when to ask for help and be okay with that. Someone may ask for your help in the future! The goal of healthcare is not to be a one man show, but to show the best practice skills for the patient’s need.

11. Ethical: Abiding to moral and professional norms is very important in the workplace. American Nurses Association has a Code of Ethics for Nurses that was “developed as a guide for carrying out nursing responsibilities in a manner consistent with quality in nursing care and the ethical obligations of the profession.”

More fun Nursing activities: