Where are you from? While I was born in Pennsylvania, I would say I’m from Jacksonville, Florida since I have been here the longest.
How long have you been with CE Broker? Coming up on 2 years.
What’s your specialty/expertise as a CE Expert? I would say my specialty is in helping a customer from start to finish. I like to offer a complete solution to licensees that have trouble and help them until the issue has been resolved.
If you had the day off of work, what would your ideal day look like?What would you spend your time doing? My ideal day would be either hanging out on a beach, going for a hike or tubing on the river.
If you could have any super power, what would it be? Teleportation would be amazing. Being able to go anywhere whenever would be super cool.
What’s on your bucket list? I have a lot on the list! The biggest long shot on the list would be traveling into space. I don’t know if that’ll be possible, but I’m holding out!
What aspect of your job as Support Center Expert do you enjoy the most? I enjoy helping to solve the confusion that users have with CE Broker. I like helping them see how easy and helpful the system is when used properly.
What’s your favorite movie? This one is tough! Interstellar would probably be one of my favorite movies.
Hey Massage Therapists, how about some fun and useful information amidst all this license renewal info? We have been communicating with you how important it is to renew your license (before midnight on August 31st. Don’t forget!!). Since you do so much to heal others physically & energetically, it could be easy for to forget about yourself and your business environment.
The first thing clients notice when they come for a massage is the space they enter. The colors they are greeted with communicate & evoke different emotions on the subconscious level. What can you do to create a safe, cozy space for your client?
Utilizing specific colors in your massage room is a great place to start. Ancient cultures have used color as a healing method (called chromotherapy). For example, according to the Science of People “we have a repository of information about a color. The color blue is almost always associated with blue skies, which when we are children is a positive thing — it means playing outside and fun. Evolutionarily it also means there are no storms to come. This is why it is reminds us of stability and calm.” Read over the color guides (provided by Massage Therapy Works) below to help you determine which color will set the mood that you desire.
Red – isthe most emotionally intense color. Red stimulates a faster heartbeat and breathing. In decorating, red is usually used as an accent.
Pink – is the most romantic color and is often more tranquilizing. Sports teams sometimes paint the locker rooms used by opposing teams bright pink so their opponents will lose energy.
Blue – is peaceful and relaxing. Blue causes the body to produce calming chemicals, so it is often used in bedrooms. People are more productive in blue rooms.
Green– symbolizes nature & growth and is a calming, refreshing color. It is the easiest color on the eye and can improve vision. Hospitals often use green because it relaxes patients.
Yellow– is a cheerful attention getter. Yellow enhances concentration and also speeds up metabolism. While it is considered an optimistic color, people lose their tempers more often in yellow rooms, and babies will cry more. It is the most difficult color for the eye to take in, so it can be overpowering if overused.
Purple – is the color of royalty and it connotes luxury, wealth, and sophistication. It is also feminine and romantic. However, because it is rare in nature, purple can appear artificial.
Brown – is a solid, reliable color and is abundant in nature.Brown can also be sad and wistful. Light brown implies genuineness while dark brown is similar to wood or leather.
Now that you are more familiar with how you can use color to create your space of healing, see how you can use that knowledge to decorate with these tips from AtPeaceMedia.
Hello, nurses! Since some of you have a license expiration date approaching (July 31st for PN’s), we wanted to supply you with a list of reputable, approved continuing education providers. We chose these providers based upon a number of criteria ranging from reporting time to customer service. These providers will generally report your hours within a week, have easy to use websites, and receive positive feedback from other nurses for the quality of their courses.
Elite CME Inc. – You have the option to customize your interests and purchase course packages to knock out your CE quickly.
NetCE – Great course search and tons of relevant courses readily available. Often times you can find courses for free.
ContinuingEducation.com -RNs and LPNs can choose from more than 1,200 hours of text, audio, video, webinar, live, and even free CE courses. Instant CE Certificates are available upon completion of all our courses.
NurseCE4Less.com – NurseCe4Less.com is accredited by the State of Florida, Board of Nursing (CE Provider # 50-9573). They submit completed courses to us each week (usually on a Friday) for courses completed the previous 7 days.
Western Schools – Western Schools is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. They also maintain provider approvals with the Boards of Nursing in California, District of Columbia, Florida, Iowa, Kentucky, Louisiana, and West Virginia.
RN.org – Has many free courses available. RN.org® also automatically reports course completions electronically to CE Broker on a weekday basis so the State of Florida is aware of your CEU activity.
CEUFast.com – Subscribe for only $29.95 and receive a full year of unlimited certificates. They also have free courses available and are nationally accredited by the ANCC. CEUFast.com also reports to CE Broker immediately after course completions as long as you have provided your license number.
Consultants for the Future – They report all hours completed with a valid license number to CE Broker daily! They are also in the process of making the reporting process immediate.
There are a ton out there for you to choose from! Don’t wait until the last minute, get your CE out of the way today so you can renew your license successfully. And if you haven’t already, claim your FREE Basic Account with us today! You can track your CE compliance as you gear up for license renewal.
We are now offsetting electricity consumption for the Jacksonville, FL headquarters, servers and satellite offices with Renewable Energy Certificates (RECs). These certificates offset our consumption and add clean energy to the “grid.” By doing this, we are reducing greenhouse gas emissions and air pollution; strengthening America’s energy independence and diversity; creating jobs in rural areas; and promoting sources of unlimited, emissions-free domestic energy.
The plan is to continue to expand our efforts and begin to offset our carbon output by 2016. Our hope is that more organizations in the healthcare industry will follow suit and help put environmental sustainability first!
“At CE Broker, we place people and the planet first. We must take care of the great resources we have been given, leaving the planet in a better place than we found it. That’s why I have decided that developing and maintaining sustainable business practices will be our most important goal for 2015,” says CEO Brian Solano.
Other ways CE Broker is going green:
Local food delivery – We’ve partnered with a local produce company for Jacksonville office employees to purchase organic, healthy food to be delivered to them in office.
Remote collaboration – By using technology to stay connected, we reduce consumption of gas for travel.
Earth Day – We plant a tree for each subscription sold on Earth Day.
Eco-Pass – Employees at our Boulder, CO office use the Eco-Pass to take public transportation and reduce our carbon footprint while commuting.
Staying Green – The services we have developed are taking the licensing industry into an entirely paperless environment.
Beach Cleanup – We like to keep Jacksonville Beach pristine and have an annual clean up day each summer.
And more – Our employees are wonderful and always looking f0r more ways to participate in other green volunteering opportunities.
We have been working hard on a new project and are excited to finally announce our new website launch!
We’ve put a lot of time and thought into how we can improve our site to be more user-friendly, and we’re certain you will be pleased with the outcome. You’ll find that the website will be more responsive and easier to navigate. Plus, we’ve made it mobile friendly so you can easily find your way around on your phone.
We want to celebrate the holidays and the release of our new Android App by giving away a FREE Nexus 5 Google phone. You can join the Sweepstakes today by clicking HERE, where you will be redirected to our Facebook page. Comment on the picture and tell us your profession or why you are passionate about your job or simply share the photo to enter to win!
We will randomly select the winner on December 19th, so don’t wait, enter today so you can be our lucky winner!
Don’t forget to become a fan of our page so you will be aware of future SweepStakes we will offer!
CE Broker is proud to announce partnership with our first National Board- Chiropractic Board of Clinical Nutrition (CBCN), who operates under the American Chiropractic Association. This is an exciting venture for CE Broker as the Chiropractic Board of Clinical Nutrition has licensees in every state, plus some international licensees. Our partnership will include CE Broker tracking CBCN member’s requirements for certification. This will benefit both the Board and its members by alerting them when any certifications are near expiration and need to be re-certified. All of this happens right from within the CBCN’s account with CE Broker. This means less work for everyone involved since we are now automatically tracking all credits and deadlines and automatically will notify if any certification actions need to take place. Partnering with CE Broker is a collaboration to ensure healthcare professionals are maintaining their compliance with the tools and benefits we can offer them together.
Apply to join the CBCN in their quest to advance the services that Chiropractors offer to the public in the clinical nutrition area.
If you are wanting to apply to be a member of this Board, there are a few guidelines that you must meet. These guidelines are provided on the CBCN website in the Eligibility Requirement tab, or you can click on the “guidelines” link shown above.
First and foremost, you must hold a degree of Doctor of Chiropractic from a CCE accredited college.
As an applicant, you must also show evidence that you have completed at least 300 credit hours towards a post doctoral program in nutrition. The evidence must come from an accrediting agency recognized by the U.S. Department of Education (or from an agency that has a reciprocal agreement with the U.S. Department of Education).
You must submit your application before the deadline. The application will include your Official transcript directly from the institution where your post doctoral nutrition education was completed and 2 written case histories from actual patient files in the format provided by the CBCN along with the required case history attestation.
Lastly, you will submit the fees required to apply for CBCN.
For more information on joining CBCN, contact
Dr. Juanee Surprise at (561) 402-1596
1170 Emerald Sound Blvd
Oak Point, TX 75068
Tel: (561) 402-1596
Fax: (866) 929-0361
Upcoming Chiropractic Board of Clinical Nutrition events:
Be sure to join the CBCN in their effort to advance the knowledge of nutrition to the public. In honor of the Council’s 40th anniversary, they will be having a symposium in Denver, CO on May 16-18, 2014. The DABCI (Diplomate of the American Board of Chiropractic Internists) will also participate in the symposium. To find more information, you can visit here.
CE Broker just joined Pinterest! For a company that is dedicated to making your life as simple and organized as possible, it just seemed like the logical thing to do since Pinterest is the perfect tool for collecting and organizing ideas for your life. We created many a board to optimize on how you can stay on top of your game to enjoy an organized life. Whether our pins are a motivational quote for a quick pick-me-up or a reminder to renew your license, we’re generating content just for you. Here is a glimpse of the Pinteresting Boards we have been working on:
1. Think Green:
Call it a trend or call it doing our part to better the environment, CE Broker is all about green living. As a company, we work to both uphold “green” standards internally and by offering services to you that reduce printing and provide online ways to track your continuing education.
2. Quotes To Live By:
“Don’t sit around and wait for someone else to make the change you want to see.” –Rework
We all have days when we need a quick pick-me-up. Something as easy as an uplifting quote can do just the trick to brighten your day or motivate you to get the job done. This board is a collection of our own quotes and of quotes from others that move us! Be sure to join this board for a little laugh, motivation and all around fun.
3. Growth and Learning:
“Tell me and I forget. Teach me and I remember. Involve me and I learn.” -Benjamin Franklin
Join this Board to be inspired to continue your personal growth and learning.
4. 12 Steps to Organization:
Staying organized includes more than just keeping track of your certificates and continuing education. This Board includes 12 different companies and ideas you can utilize to stay organized in all aspects of your life. This Board features terrific companies like Evernote, Real Simple, fitbit, Basecamp and much more!
5. 3 month Renewal Countdowns:
This Board is dedicated to keep you on your toes when it comes to your renewal period. We’ll include in-house graphics produced just for this Board to make sure that each profession is well-aware of renewal date.
6. CE Requirements:
Requirements can be confusing. You are a superhero if you can keep up with it all. Follow this Board and you can reference it to know exactly what is required for your profession.
7. Live Balanced:
“A wise man [or woman] should consider that health is the greatest of human blessings, and learn how by his own thought to derive benefit from his illnesses.” -Hippocrates
A board to promote a healthy, happy lifestyle for all.
8. Good Business | Good Design:
CE Broker enjoys promoting business in an aesthetically and functionally pleasing way through design. We like to share what we are working on in office, with our new website and inspiring design from other companies here in this Board.
9. CE Broker Employees:
We really want to enhance the culture of our company by giving CE Broker some character. Our employees work hard to make CE Broker run smoothly every day. When Brian Solano, professional photographer/filmaker became CEO for CE Broker, he truly shared his passion for living life to the fullest with the company. He was inspired by 37signals and other companies that focus on a good work/culture balance. Learn more about our employees here. We have a terrific CE Broker family; meet us!
10. How to Videos:
For those of you who are visual learners, we created videos for you to use while taking advantage of some of our CE Broker features. These will show you step-by-step how to use Digital Storage, CE Transcript, etc.
11. Do It Yourself:
Need some creative outlets during that spare time of yours? Depending on whether your spare time is plentiful or limited, this Board contains some quick and fun DIY projects. Plus, you can always brag to your friends that you “Did it Yourself.”
12. CE Broker Blog:
Hey, you are reading this blog now, aren’t you? Follow this Board on Pinterest so you will always know when our next blog has been released.
The driving reason to why we are putting time and effort into our Pinterest page is not just because it is fun. It’s because we think it is important to engage you in things that matter! From ways to remind you of your requirements and renewal dates to fun Do It Yourself projects you can take advantage of on the weekend, our Pinterest page is here for your benefit. Be sure to follow us today.
The Support Center team at CE Broker sees Customer Service as more than just answering phone calls and emails from our customers. It’s about solving problems and going above and beyond for whomever we are helping at that moment. When I am talking on the phone with a customer, my goal is that I want to hear you say “Wow!” Whether it is “Wow, that was easier than I thought!” Or, “Wow! You made my day!” our Support Center team strives to hear that “WOW.”
When the day starts in Support Center we need to be ready to rock. Answering calls from licensees and educational providers is a huge part of our day. It can be a challenging task because we want the hold time for calls to be as minimal as possible – but we also want to give each call the time and attention it deserves. Learning to use a system you are not familiar with can be intimidating, so if I get a call from someone reporting a course for the first time I want to see you through until you get the hang of it and feel confident continuing on your own! Whatever you call us about you can rest assured you will get a smiling, helpful voice greeting you.
Often a call will bring up a question that takes some extra research. Any information we provide we want to make sure it is accurate and thorough. If a question or concern requires input from another department or party you can be sure the Support Center Representative assisting you will do the necessary research and call or email you back with a resolution in a timely manor. If I am the first person you speak to regarding a concern I want to personally see you through until a resolution is reached – not pass you off to another party. Maria, our Support Center Manager, is excellent at making sure everyone is on the same page when resolving an issue.
Our Support Center office is open 8am – 5pm Eastern Time so a popular method of communication is via email. You can be sure your email will be responded to quickly but if it is a complicated issue and you provide your phone number we are more than happy to place a call to you directly. Hannah is a team member that responds to emails incredibly efficiently and thoroughly – when she responds to your email she not only answers your question but she knows what you would ask next and answers that too!
Ever noticed the “Chat Now” tab in the bottom right corner of your CE Broker page? That’s us too! It’s another convenient way to reach a Support Center Representative when you are not available to call. We take turns in the Support Center where one person will accept chats all day instead of answering the phone. Let me tell you, a day in chat feels like running a marathon. Team members Ashley and Patricia are gold medalists! They are over here typing at the speed of light to get your questions answered as efficiently as possible.
That’s right – our Support Center team is right here in sunny Jacksonville, Florida taking chats, emails AND phone calls. As CE Broker grows, so does our Support Center. Our small but mighty team of 14 (no not 20 or 30, just 14 amazing people!) don’t get to interact with customers face-to-face but we love talking to each and every one and love when we hear that “WOW.” That’s how we know we are delivering on our promise of amazing customer service.
-Blog graciously written by one of our rockstar Support Team members, Bonnie. If you want to know more about who is helping out behind the scenes, check out our Pinterest page here for our employee bios.
Thanksgiving is here. Finally, we get a day off of work to relax, spend time with family, and other wonderful things that don’t include work (hopefully). Thanksgiving really kicks off the holiday season; sparking a rise in quality family time, lawn decorations and hot cider. Hot apple cider makes everything feel right, doesn’t it? When […]