Meet Our CE Experts: Elizabeth Leighton

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1. Where are you from? Jacksonville FL
2. How long have you been with CE Broker? 3 yrs
3. What’s your specialty/expertise as a CE Expert? Concierge Manager
4. If you had the day off of work, what would your ideal day look like? What would you spend your time doing? Going to the beach or running to the mall WITHOUT my kids .
5. If you could have any super power, what would it be? Read minds
6. What’s on your bucket list? To see the Northern Lights
7. What aspect of your job as Support Center Expert do you enjoy the most? The flexibility and the satisfaction that I can help someone have a better understanding of their requirements.
8. What’s your favorite movie? It is a toss up between Silence of the Lambs ” You fly back to school now, little Starling. FLY , fly, fly, fly fly, fly ” and Goonies- ” Goonies never say die”

Meet our CE Experts: Mitalene Thomas

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1. Where are you from?  Grenada
2. How long have you been with CE Broker? Since December 2015.
3. What’s your specialty/expertise as a CE Expert?  Giving great customer service with accuracy.
4. If you had the day off of work, what would your ideal day look like? What would you spend your time doing?  Shopping, cooking and baking.
5. If you could have any super power, what would it be? To cure the world from poverty.
6. What’s on your bucket list? Traveling to many countries, like Japan, South Korea, France, England and going on cruises.
7. What aspect of your job as Support Center Expert do you enjoy the most? Everyday I learn something new, the wheels of knowledge are always turning.
8. What’s your favorite movie? I have a huge list, I’m a big fan of 90s comedies like Acne Ventura Pet detective, then I’m huge into a lot of Quentin Tarantino films like Pulp Fiction and Kill Bill.

Meet our CE Experts: Christina Sylvia

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1. Where are you from? 
Born in South Carolina; but grew up in New Bedford, MA
2. How long have you been with CE Broker? 
1 month and loving it!
3. What’s your specialty/expertise as a CE Expert? 
Support Center Manager
4. If you had the day off of work, what would your ideal day look like? What would you spend your time doing? 
Sitting on the bridge catching all the big fish…not fishing…catching!
5. If you could have any super power, what would it be? 
To snap my fingers and be wherever I wanted
6. What’s on your bucket list? 
To visit the Cape Verde Islands and learn more about my culture (where by great grandparents are from)
7. What aspect of your job as Support Center Expert do you enjoy the most?
Managing a business-minded and hard working team!
8. What’s your favorite movie? 
The Five Heartbeats

Meet our CE Experts: Aaron Anderson

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Where are you from? Born and raised in Dayton, Ohio. But moved to Jacksonville in 1997.
How long have you been with CE Broker? Started in December 2014

What’s your specialty/expertise as a CE Expert? Explaining complex/confusing situations to the “everyday person”.
If you had the day off of work, what would your ideal day look like? What would you spend your time doing? I would spend as much time as possible with my 11 year old daughter and wife of 16 years.
If you could have any super power, what would it be? I would like to be invisible.
What’s on your bucket list? I have crossed off many items. Most of what is left is travel. You can never be too well traveled.
What aspect of your job as Support Center Expert do you enjoy the most? Finding solutions to problems. Either with licensees or issues internal.
What’s your favorite movie? Empire Strikes Back.

Meet our CE Experts: Bonnie Cobb

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Where are you from?

I’m a Floridian born and raised! I’m from Daytona Beach originally and yes all the stories about that town are true.

How long have you been with CE Broker?

I celebrated my 2 year CE Broker anniversary on December 2nd

What’s your specialty/expertise as a CE Expert?

I’m your go-to expert when it comes to finding creative solutions. I love working with licensees and providers to problem solve together so that by the end of our conversation we have a “WIN!”

If you had the day off of work, what would your ideal day look like? What would you spend your time doing?

On my perfect day off work I would lie on the beach or in a hammock in the park, go for a bike ride around my neighborhood to visit my favorite shops, and finish the day off at a local brewery or community event.

If you could have any super power, what would it be?

To teleport! I love traveling but hate sitting in traffic and have no patience for the time it takes to get places.

What’s on your bucket list?

Just a sample of my current bucket list includes: hike a portion of the Appalachian Trail, go on a spontaneous trip, learn to fold a fitted sheet properly, and go on an African safari.

What aspect of your job as Support Center Expert do you enjoy the most?

I really enjoy leaning new ideas and concepts that I would not otherwise be exposed to. Such as watching the programming and development of our website come together.

What’s your favorite movie?:

The Breakfast Club

Meet Our CE Experts: Jennifer Hill

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Where are you from? East St Louis IL/St. Louis, MO

How long have you been with CE Broker? About 11 months

What’s your specialty/expertise as a CE Expert? Not really sure, I have calmed down a lot of crying licenses since I’ve been here, so I think that could be considered a specialty.

If you had the day off of work, what would your ideal day look like? What would you spend your time doing? The beach

If you could have any super power, what would it be? To be able to go back in time

What’s on your bucket list? To visit Bora Bora

What aspect of your job as Support Center Expert do you enjoy the most? My co-workers

What’s your favorite movie? Pretty Woman and Corrina Corrina

Meet Our CE Experts: Maria Sanchez

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Where are you from? I was Born in Guadalajara, Mexico. Raised in Los Angeles since I was 1year old. Moved to Atlanta at 14yrs old and lived there until I was 23 yrs old when I moved to Jacksonville Fl. where I now live.
How long have you been with CE Broker? I began working for CE Broker on Jan. 2013. Love this company!
What’s your specialty/expertise as a CE Expert? Support Center! I love speaking to customers and resolving their issues. I can help with all aspects of the Support Center… I love learning new things and teaching others!
 
If you had the day off of work, what would your ideal day look like? What would you spend your time doing? I would take this time to Relax… plan a nice dinner for my Family which would end in a Game/Movie Night!
If you could have any superpower, what would it be? I would love to have the ability to FLY. Being able to skip traffic… would be simply wonderful!
What’s on your bucket list? Just to name a few:  Travel Europe, Learn a 3rd Language and learn to SkateBoard.
 
What aspect of your job as Support Center Expert do you enjoy the most? Talking to our Customers and making non-believers into believers about what we do!
What’s your favorite movie? P.S. I Love You!   Definitely a tear jerker…  but it is so Romantic!

Meet Our CE Experts: LaShon Gibson

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Where are you from? Miami, Florida

How long have you been with CE Broker? 1 month

What’s your specialty/expertise as a CE Expert? Helping licensees figure out reporting credits

If you had the day off of work, what would your ideal day look like? What would you spend your time doing? Reading, cycling, or shopping..no particular order

If you could have any super power, what would it be? Change hearts and minds

What’s on your bucket list? Don’t have a bucket list

What aspect of your job as Support Center Expert do you enjoy the most? Telling licensees that they are compliant. They really like hearing that!

What’s your favorite movie? A Few Good Men

Meet our CE Experts: Candace Taylor-Gary

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Where are you from? I’m originally from Cincinnati, OH

How long have you been with CE Broker? I will be with CE Broker 2 years February 2016

What’s your specialty/expertise as a CE Expert? I would say working with licensee’s on reporting their CE credits. Each profession is different and the options and verbiage can be a bit tricky, but I think I have it down :).

If you had the day off of work, what would your ideal day look like? What would you spend your time doing? I would take the day and do something I love. Maybe start out with breakfast, a matinee and some shopping. Sky’s the limit!

If you could have any super power, what would it be? The ability to tell the future or something like time travel for sure. I would be a billionaire!

What’s on your bucket list? To design a full line at fashion week in Milan.

What aspect of your job as Support Center Expert do you enjoy the most? Being able to provide assistance in that moment when the licensee thinks everything is out of they’re hands. I enjoy giving that sigh of relief.

What’s your favorite movie? The Break-up with Jennifer Anniston and Vince Vaughn. I’ve seen it like 10 times and each time is like the first, lol.

Meet Our CE Experts: Casey Walker

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Where are you from? I’m from New Canton.  It’s a really small hunting and farming community in Illinois.

How long have you been with CE Broker? I have been with CE Broker since February.

What’s your specialty/expertise as a CE Expert? As a CE Experts we are exposed to many different professions and providers who are approved by different boards.  I don’t really have a specialty but I do know a lot of different information regarding the different professions.  I also have a pretty good handle on the provider accounts.

If you had the day off of work, what would your ideal day look like? What would you spend your time doing? I would spend my day outside in the sun!

If you could have any super power, what would it be? I think it would be cool to be invisible. I would totally sneak up on people and scare them!

What’s on your bucket list? I haven’t gotten to travel a lot outside of the country so traveling overseas is definitely on my bucket list.

What aspect of your job as Support Center Expert do you enjoy the most? I like helping people understand our website and see the benefit of it.  It can be scary and frustrating to some people that are not used to using computers to report their hours. I like the “Aha” moments that they have when they finally get how to navigate our website.  After that moment they tend to see the benefit of their account and are appreciative that we are here to help them.

What’s your favorite movie? I don’t really watch a lot of movie.  I prefer binge watching Netflix.  Right now I’m watching catching up on Agents of Shield.